(02) 8858 1854 recall.adaptor@sonova.com


Sonova Australia Pty Ltd — Phonak & Unitron Plug Adaptor Insert
provided with Switch Mode Power Supply
between 1st October 2011 and 31st July 2014

Model affected: GPE053(A,B) with an output of 5 or 7.5 volts DC supplied from Sonova Australia Pty Ltd for Phonak or Unitron products via hearing care professionals and registered hearing equipment distributors in the hearing industry only between 1st October 2011 and 31st July 2014.

Equipment using the above Switch Mode Power Supplies




ComPilot Roger DigiMaster 7000 uDirect
DigiMaster 5000 Roger DigiMaster X uDirect2
DigiMaster 7000 Roger DynaMic uTV
DigiMaster X Roger inspiro audioHub uTV2
DynaMic Roger inspiro Premium iCube
EasyLink Roger MyLink (02)
EasyLink+ Roger MyLink (03)
iCom Roger Pen
iCube Roger WallPilot
inspiro audioHub SmartLink+
inspiro Premium TVLink Basestation
MyLink TVLink S Basestation
MyLink+ TX-300
RemoteMic WallPilot
Roger Clip-On Mic ZoomLink+
Roger DigiMaster 5000


There is a risk of the adaptor faceplate being dislodged resulting in the internal components being exposed.



Risk of electrical shock.

What to do

If you have been supplied with a power supply with the affected plug adaptor between 1st October 2011 and 31st July 2014 please use the Apply for Replacement Unit Form below or contact Sonova Australia Pty Ltd for a replacement unit.

Apply for Replacement Unit

    Contact details

    Phone: (02) 8858 1854
    Email recall.adaptor@sonova.com
    See www.recalls.gov.au for Australian product recall information

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